**Privacy Policy**
**Last Updated:** November 7, 2025
**Company:** IWCO USA, LLC (“IWCO USA,” “we,” “us,” or “our”)
**Website:** www.iwcousa.com
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### 1. Information We Collect
We collect information when you sign up for classes, seminars, or online memberships, make a purchase in our store, or contact us. This includes your name, email, phone number, address, and payment information. We also collect limited data automatically through cookies, analytics, and device logs.
We may also collect training data such as recorded Zoom sessions, progress reports, and test results to support your learning and certification.
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### 2. How We Use Your Information
- To manage your classes, memberships, and online courses
- To process payments and ship products
- To improve our programs and website
- To send updates, event notices, or promotional materials (optional)
- To maintain accurate student and instructor certification records
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### 3. Sharing of Information
We do not sell or rent your personal information. Data may be shared with trusted service providers that help us operate our business, such as payment processors (e.g., Stripe, PayPal), email systems, hosting services, and shipping providers. These partners are required to protect your data and use it only for the purposes we specify.
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### 4. Cookies and Analytics
Our website uses cookies and analytics tools to personalize your experience and improve our performance. You can manage or disable cookies through your browser settings.
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### 5. Data Retention
We retain information while your account or membership is active. Financial records are kept as required by law. You may request deletion of your data at any time by contacting us at **leif@iwcousa.com**.
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### 6. Your Rights
You may request to access, correct, or delete your personal data. You may also withdraw consent for marketing emails at any time.
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### 7. Data Security
We use secure servers, SSL encryption, and reputable service providers to safeguard your data. However, no online system is completely secure, and we cannot guarantee absolute protection.
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### 8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.
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### 9. Updates to This Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on this page with the updated date listed above.
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### 10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
**IWCO USA, LLC**
10758 3rd St N. Apt H
St. Petersburg, FL 33716
Email: **leif@iwcousa.com**